Privacy Policy
Effective Date: September 1, 2025
Last Updated: September 2025
Wight HVAC, Inc. ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, request our services, or interact with us in any way.
By using our site or services, you agree to the practices described in this policy.
Information We Collect:
We may collect the following information:
• Personal Information – Name, phone number, email, billing/shipping address, and payment details.
• Service Information – Property details, HVAC equipment information, service history, and scheduling preferences.
• Website Usage Data – IP address, browser type, device information, and browsing behavior through cookies or analytics.
• Employment Information – If applying for a job, we may collect work history, certifications, and other application details.
How We Use Your Information:
We use your information to:
• Provide HVAC installation, repair, and maintenance services.
• Process payments, invoices, and service agreements.
• Schedule and confirm appointments.
• Send service reminders, updates, and promotional offers (if you opt-in).
• Improve our website, customer service, and overall experience.
• Comply with legal and safety requirements.
Sharing Your Information:
We do not sell your personal information. We may share information only with:
• Service Partners & Vendors – Contractors, suppliers, or delivery providers to complete requested services.
• Payment Processors – To securely process payments.
• Legal Authorities – If required by law, regulation, or in response to legal requests.
Cookies & Tracking:
Our website may use cookies and similar technologies to:
• Improve site performance and functionality.
• Track how visitors use our site.
• Customize your browsing experience.
You can disable cookies in your browser settings, but some features of our website may not function properly.
Your Privacy Rights:
Depending on your location, you may have the right to:
• Access, update, or delete your personal information.
• Request a copy of the information we have collected.
• Opt out of marketing emails (via the "unsubscribe" link or by contacting us).
• Restrict or object to certain data uses.
To exercise these rights, contact us at the email or phone number below.
Data Security:
We use reasonable security measures to protect your information. However, no online system or transmission is completely secure, and we cannot guarantee absolute security.
Children's Privacy:
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
Updates to This Policy:
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.
Contact Us:
If you have questions or concerns about this Privacy Policy, please contact us:
Wight HVAC, Inc.
wighthvac@gmail.com
801.803.1695